Privacy Policy
Effective date: July 14th, 2026
Anchor Psychiatric Group ("Anchor Psychiatric Group," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at anchorpsychiatricgroup.com (the "Site"), how we use and protect it, and the choices you have.
Please read this policy carefully. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.
About this policy and your health information
This Privacy Policy applies to information collected through our Site. It is separate from our HIPAA Notice of Privacy Practices, which governs how we handle Protected Health Information (PHI) created or received in the course of providing health care. Where you provide health related information through the Site (for example, a reason for your visit on an appointment request form), we treat that information consistent with applicable law, including HIPAA where it applies. For a full description of your rights regarding your medical records and PHI, please see our Notice of Privacy Practices or contact us using the details below.
Information we collect
Information you provide to us. When you contact us, request an appointment, or otherwise communicate with us through the Site, we may collect information such as your name, email address, phone number, state of residence, the reason for your inquiry, whether you are a veteran, and any other details you choose to include in a message or form.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring pages, pages viewed, links clicked, and the dates and times of your visits. This information is collected through cookies and similar technologies.
Appointment scheduling. Our online scheduling and patient intake are handled through a third party health technology provider. Information you submit through those tools is collected and processed by that provider under its own terms and privacy and security obligations, in addition to ours.
How we use your information
We use the information we collect to:
- Respond to your inquiries and communicate with you about care and appointments.
- Schedule, provide, and coordinate our services.
- Operate, maintain, secure, and improve the Site.
- Understand how visitors use the Site through analytics.
- Comply with legal, regulatory, and professional obligations.
- Detect, prevent, and address technical issues, fraud, or misuse.
We do not sell your personal information.
Cookies and analytics
The Site uses cookies and similar technologies to remember your preferences, keep the Site functioning, and understand traffic and usage. We may use analytics services, such as Google Analytics, that set their own cookies and collect usage information on our behalf.
You can control cookies through your browser settings, including blocking or deleting them. Note that disabling cookies may affect how parts of the Site function. Where required by law, we will request your consent before setting non essential cookies.
How we share information
We do not sell your personal information, and we do not share it except as described here:
- Service providers. We share information with vendors who perform services for us, such as website hosting, appointment scheduling and electronic health records, email delivery, and analytics. These providers are permitted to use your information only to perform services for us.
- Legal and safety reasons. We may disclose information when required by law, subpoena, or legal process, or when we believe disclosure is necessary to protect our rights, your safety or the safety of others, or to comply with a regulatory or law enforcement request.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this policy.
Disclosures of Protected Health Information are made only as permitted by HIPAA and applicable law, as described in our Notice of Privacy Practices.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive health information through standard email or website form fields unless specifically requested through a secure tool.
Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal, regulatory, and professional recordkeeping obligations, to resolve disputes, and to enforce our agreements. Medical records are retained in accordance with applicable state and federal requirements.
Your privacy rights and choices
Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict certain uses of your information, and the right to opt out of certain data practices. To exercise any right available to you, contact us using the information below. We will respond as required by applicable law and may need to verify your identity before acting on your request.
California residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know what personal information we collect, the right to request deletion or correction, and the right to opt out of the sale or sharing of personal information. We do not sell your personal information. Note that certain medical information and information governed by HIPAA may be exempt from these laws.
Children's privacy
The Site is intended for use by adults. We provide clinical services to patients of various ages, including minors, but appointment requests and other forms submitted through the Site should be completed by a parent, legal guardian, or another adult acting on the patient's behalf. We do not knowingly collect personal information directly from children under 13 through the Site. If you believe a child has provided us information through the Site, please contact us and we will take appropriate steps to remove it.
Third party links
The Site may contain links to third party websites and tools, including our scheduling provider. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third party site you visit.
Do Not Track
Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them. We will update this policy if that changes.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and post the new version on this page. Your continued use of the Site after changes are posted means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Anchor Psychiatric Group Phone: 602-241-2828 Email: admin@anchorpsychiatricgroup.com